AI Transparency

Effective: July 15, 2026

How We Use AI

Unveil integrates artificial intelligence to help research teams work more efficiently. Our AI features assist with tasks such as summarizing research sessions, identifying patterns across interviews, generating discussion guides, and surfacing insights from qualitative data. These features are designed to augment — not replace — the judgment of experienced researchers.

AI-generated outputs should be treated as a starting point for analysis. We encourage users to review, validate, and apply their own expertise to any AI-generated content before acting on it.

AI Providers

Unveil uses large language models (LLMs) provided by third-party AI companies to power certain features. Our current AI providers include Anthropic and OpenAI. We evaluate providers based on their data handling practices, security posture, and alignment with our privacy commitments.

We maintain data processing agreements with all AI providers to ensure your data is handled according to applicable privacy requirements.

Customer Data and AI Processing

When you use AI features in Unveil, your data — including research transcripts, notes, and uploaded materials — may be sent to our AI providers for processing. This processing is done solely to generate the output you requested.

We limit data sent to AI providers to what is necessary for the specific task. We do not send data beyond what is needed, and we do not use AI outputs to build profiles of your participants or users beyond the scope of your research session.

Model Training

Unveil does not use your Customer Data to train, fine-tune, or improve foundational AI models without your explicit written consent. Our AI providers are contractually prohibited from using data submitted through Unveil’s API integrations for general model training purposes.

If we introduce any opt-in program that would use your data to improve AI features specifically within Unveil, we will notify you clearly and obtain your consent before doing so.

Human Oversight

Unveil’s AI features are designed to support human decision-making, not to operate autonomously. All consequential outputs — such as research summaries, insight reports, and analysis — are presented to the user for review before any action is taken.

We do not use AI to make automated decisions that have legal or significant effects on research participants. Researchers remain in control of how outputs are interpreted and applied.

Security and Privacy

Data sent to AI providers is transmitted over encrypted connections. We apply the same access controls and security standards to AI-processed data as we do to all Customer Data on the platform.

For enterprise customers, we offer options to configure AI feature access and data handling at the organizational level. Contact us at security@joinunveil.com for details on enterprise data controls.

Responsible AI Principles

We are committed to using AI in a way that is transparent, fair, and respectful of the people whose data is involved in research. Our principles include:

  • Transparency — we tell you when AI is involved in generating content and which providers we use

  • Accuracy — we surface AI limitations and encourage validation of outputs

  • Privacy — we minimize data exposure and prohibit use of your data for model training

  • Human control — AI outputs are always subject to researcher review before use

  • Fairness — we work to identify and mitigate bias in AI-generated analysis

Changes to This Statement

As our use of AI evolves, we will update this statement to reflect new features, providers, or practices. We will notify customers of material changes through the platform or by email. The current version of this statement is always available at this URL.

Contact Us

If you have questions about how Unveil uses AI or how your data is handled in AI features, please reach out:

Unveil UXR Corp.
1111B S Governors Ave STE 34946
Dover, Delaware 19904
United States
privacy@joinunveil.com